shipping
Shipping Policy
Last updated: October 20, 2025
At Ecoloop, we’re committed to providing fast, reliable, and hassle-free delivery across New Zealand.
1) Processing & Dispatch
All products marked “In Stock” are carefully packed and dispatched within 1–3 business days from our Auckland warehouse.
We partner with NZ Post to ensure every order is delivered quickly and securely.
Once your order ships, you’ll receive a tracking number via email or SMS.
Orders placed on weekends or public holidays will be processed on the next business day.
2) Estimated Delivery Timeframes
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Urban areas: 1–4 business days
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Rural areas: Please allow an additional 1–2 business days
Delivery times are estimates and may vary slightly during busy periods or due to courier delays.
3) Shipping Rates
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Standard Shipping: NZD 6 per order
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Free Shipping: on all orders over NZD 100
4) Order Tracking
You can track your parcel through the link provided in your shipping confirmation email.
If you haven’t received tracking details within 3 business days, please contact us at info@ecoloop.co.nz.
5) Delays & Exceptions
While we aim to meet all estimated delivery times, factors such as weather disruptions or courier delays may occasionally affect delivery schedules.
We’ll always do our best to keep you informed if this happens.
6) Contact Us
For any shipping-related questions, please reach out:
📧 info@nzsunnyway.com
📍 13D Paul Matthews Road, Rosedale, Auckland 0632